Please check your water pipes are insulated and protected against cold

11:29 25 January 2013

THE start of a New Year doesn’t mean that winter is behind us. In fact the opposite is often true.

And with temperatures outside plummeting, many of us are reaching for the hats and gloves.

But it’s also important we make sure our homes are wrapped up warm.

The big freeze of 2010 led to frozen pipes in many homes, leaving people without running water and, worse still, burst or leaking pipes when the ice started to thaw.

Here at Anglian Water we saw a huge rise in calls from customers but were often unable to help as we do not own the pipes inside people’s homes.

That’s why we are urging customers to act now to check water pipes are insulated and protected against the cold.

At the same time we’re protecting our own pipes. In the past two years we’ve spent more than £1million on parts of our network at risk from freezing temperatures.

For our customers too, prevention is better than cure, with cheap and simple steps like lagging pipes leading to big savings on repairs and clean-ups.

Lots of advice on how to keep homes cosy can be found on our new Facebook page


Director of Water Services

Anglian Water Services

Via e-mail


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