Cambs Libraries service doesn’t write when reserved book is available any more - it now sends an e-mail

SOME of your readers might not have noticed the quiet withdrawal of a Cambridgeshire Libraries service, which has caused me a little annoyance.

In the good old days the service wrote to me when a book I had reserved was available. Not any more! They’ll send an e-mail, but what if one doesn’t have an e-mail address? Tough luck.

I have suggested alternatives to e-mails but they have fallen on stony ground.

Reserved books are held “for a minimum of 16 days”, but if one doesn’t go into the library during that period there’s a chance that a book will be missed.

When the good times come again I sincerely hope that the library service will bear in mind the needs and wishes of oldies like me.


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Incidentally, Janet and her staff at March Library are always charming and helpful.

FRANK JAMES

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Gresley Way

March

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