Fenland Citzens Advice Bureau to give tips using Skype
CITIZENS advice workers are to give people tips using webcams and social networking websites.
New kiosks are to be installed across Fenland so that people who can’t get an appointment with an advisor face-to-face can use Skype instead.
The first self-help kiosk was opened at Wisbech’s Rosmini Centre last week.
Linda Hutchinson, manager of Fenland Citizens Advice Bureau, said: “This project will really help people to get good quality advice more quickly.”
She added that it would particularly help “excluded people” such as migrant communities and people living in rurally isolated areas.
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Greater Cambridge Partnership chairman Nigel Brown added: “As the technology develops, it will become even easier for people to access free, professional advice without having to travel. This is key in a rural district such as Fenland.”
The touch-screen service, installed by Advicehub, will be available at the Rosmini Centre from Monday to Friday, between 9am and 5pm.
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