I would just like to share a good experience my wife had yesterday (Thursday) with a trader in the town.

She was just about to set off for London to carry out baby sitting duties for our eldest son when we realised her front nearside tyre had a slow puncture.

She went straight to the tyre supplier that had been purchased from but they were unable to look at the tyre until today (Friday). She then went to Tyre Pros March by Lidl and discovered it was a faulty valve, which they replaced.

They then checked the pressure condition of all the other tyres before sending my with on her way. NO CHARGE WAS MADE! Not even for the price of the new valve. What great customer service. I know where my custom will be going in future.

BRIAN BRAND

Via email