Shop Local: Cakes and Daisies in March staying positive to ‘go that one step further’ for its customers

PUBLISHED: 19:57 19 October 2020 | UPDATED: 19:57 19 October 2020

Kelly Grey (pictured), manager, said they have been keeping in touch with their customers even when they were closed during the coronavirus pandemic. Picture: Ian Carter

Kelly Grey (pictured), manager, said they have been keeping in touch with their customers even when they were closed during the coronavirus pandemic. Picture: Ian Carter

Archant

Kelly Grey, manager of Cakes and Daisies, is certainly not one to sport a frown when the chips are down.

After Kelly asked a customer how business has been getting on, they simply said “we’re alright!”, summing up the positive mood in what has been a dark period for local traders.

“We have a lot of laughs,” Kelly said.

“We have time for our customers; we even phoned them up during lockdown. We rang them once a week, just to see if they were alright.”

Hot drinks and scones topped with decorative cakes, including a lookalike of children’s television character Peppa Pig, were on hand to serve up the perfect ointment to a cold morning.

Kelly Grey (pictured), manager of Cakes and Daisies, said they have been keeping in touch with their customers even when they were closed during the coronavirus pandemic. Picture: IAN CARTERKelly Grey (pictured), manager of Cakes and Daisies, said they have been keeping in touch with their customers even when they were closed during the coronavirus pandemic. Picture: IAN CARTER

Kelly, who has managed the business for two years, admitted that some of her regular customers are uncomfortable in returning just yet.

But with the success of their delivery service during lockdown, she believes this can be a platform for progress.

“I think it’s the unknowing and whether it’s safe,” Kelly said. “The quality of food is good; we cook our own ham and turkey too!

“We also did a delivery service to people who were self-isolating and have made a lot of friends. We go that one step further.”

Visit Cakes and Daisies on 2 Dartford Road or call 01354 655855.

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