The final stage of The Queen Elizabeth Hospital’s A&E department upgrade has been completed.
Following recommendations made in a Care Quality Commission report in 2013, the hospital has been working hard to improve emergency care for patients with more than £2 million spent over 18 months.
With 600 square meters of space added to the department A&E now boasts a number of en-suite rooms, new observation bays, a re-organised resuscitation area and additional offices to help paperwork be processed more efficiently.
Suzan Robinson-Southey, consultant nurse, said: “We have just opened a wonderful new paediatric area. Children with injuries now have a dedicated play area with distraction toys and a nurse to help them and their carers feel comfortable.
“We also have a private room for recently bereaved families to use equipped with comfortable seating, tea and coffee facilities, and a telephone.
“Besides the physical changes which have happened in the department the trust has offered staff further training to ensure the entire team can meet any patient’s individual needs.
“Particularly training adult emergency teams to understand the needs and approach to young patients, and this will be ongoing as the emergency department journey continues.”
Dorothy Hosein, chief executive, said: “All of the accident and emergency staff should be very proud of the changes which have been made to their department.”
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