Wisbech hospital receives positive report following inspection

North Cambs Hospital, Wisbech.

North Cambs Hospital, Wisbech. - Credit: Archant

THE Trafford Ward at North Cambs Hospital, Wisbech, has received an encouraging report from the Care Quality Commission following an unannounced inspection.

The inspectors looked at five key standards including patient records, how people were being cared for, talking to staff and people who use the service and a review of information sent to them by other authorities.

They found that people were consulted and involved in planning their treatment and that care, treatment and support records were complete and up to date.

The inspector said: “People said that nursing staff were excellent and provided them with the care and treatment they required.

“There were arrangements in place to deal with foreseeable emergencies and episodes of potential or actual risk to people receiving care and treatment were recorded, discussed and preventative measures were put in place to ensure they were safe.

“There were adequate numbers of skilled and qualified nursing and health care staff to assist people and meet their needs.

“People told us that they were regularly asked if they were satisfied with the care, attention and treatment they received.

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“Audits were carried out that ensured that the quality of care and treatment people received was monitored.”

But concerns were raised that the privacy of patients was not always guaranteed.

The inspector said: “People told us that their dignity was protected by the use of a curtain around each bed but their privacy was not always assured when conversations about their health and treatment were discussed.”

The Trafford Ward is a 20-bed inpatient facility, mainly providing rehabilitation for patients with complex needs.

Mandy Renton, chief nurse, Cambridgeshire Community Services NHS Trust, said: “We are delighted that the CQC found that the ward is meeting all the required quality and safety standards.

“Wisbech residents can be assured that our focus remains on achieving the very best outcomes for local people.”