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All the latest business consumer news and information

What to do if things go wrong when you shop online

Citizens Advice warn about some of the things that can go wrong when shopping online.

Consumer

Nick Blencowe

When you are shopping online, it is not always clear who you should contact if things go wrong, says Nick Blencowe from Citizens Advice.

A generic view of a gas cooker

There With You This Winter

What to do if your energy supplier goes bust

Jon King

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Initial work on Peter Carmichael's summerhouse

Consumer

‘He’s ripped me off’ - builder fails to refund customer's £2,000 deposit

Louise Hepburn

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